Raf Swinnen

Best Quotes

“I don't think there's a fifth industrial revolution yet, because we didn't really have the fourth one. It's more a school of thought — a trigger to emphasize putting people first, even as we do that with technology.”

Tech to the Back – A Conversation with Raf Swinnen on Lean, Culture, and Digital Discipline

“If you can embed your ways of working in what you do digitally, it becomes the norm and people see it as part of their day-to-day life. That is the difference between a data project and a program.”

Tech to the Back – A Conversation with Raf Swinnen on Lean, Culture, and Digital Discipline

“It took me three to six months writing the vision, writing the end state, writing a path towards success. We called it our compelling business needs.”

Tech to the Back – A Conversation with Raf Swinnen on Lean, Culture, and Digital Discipline

“'Tech to the back' is making sure that technology is serving the process. If you put technology first, you can enforce a process — but the moment you go live, things will change. That's the difference between delivering a project and running a program.”

Tech to the Back – A Conversation with Raf Swinnen on Lean, Culture, and Digital Discipline

“We said we're going to standardize the layout. The content will be different, but people are much easier adopting new content if the layout is the same.”

Tech to the Back – A Conversation with Raf Swinnen on Lean, Culture, and Digital Discipline